We greatly value your business and want you to be happy with your purchase. We will gladly accept returns of unopened, physically shipped product up to 30 days after the date of delivery. Downloaded software is not returnable. Shipping is not refundable. Defective items will be replaced with the same item up to 30 days after date of delivery. Please email or call us before making any returns. Any return whatsoever requires that you call for an RMA (Return Merchandise Authorization). No returns will be accepted without an RMA.
Please be very careful to inspect your order before you open the shrinkwrap or break any software seals. There are no returns on opened items even if the software was never installed.
If you would like your shipment to be insured, please choose a shipping option that includes insurance, such as our ground, 2-day, or Overnight shipping options. Free shipping and priority mail do not include shipping insurance and refunds are not available if your order is lost in transit.